Transaction status
DigiTax Queueing system
DigiTax provides the following:
- Asynchronous functionality that automatically retries Smart Invoice.
- Get notifications on transaction statuses via Callback URLs
- Throttling traffic between the businesses throughput and Smart Invoice.
These functionality is possible due to the DigiTax Queueing system.
You don't run the risk of double-entry
Every transaction that interacts with Smart Invoice is first off entered into the DigiTax Queueing system to mitigate against possible Smart Invoice intermittency and downtime or slow response rate.
The different transaction statuses and what they mean
Since transactions are first off entered into the DigiTax Queueing system, we give you the following statuses. This is what they mean.
Transaction statuses
| Status | Meaning | Action |
|---|---|---|
| queued | DigiTax Queueing system is queued after trying to reach Smart Invoice | Check in later. If you set up Callback URLs, we'll post to your system when the Smart Invoice sync is done. |
| un_queued | DigiTax Queueing system is unqueued after trying to reach Smart Invoice | Check in later. If you set up Callback URLs , we'll post to your system when the Smart Invoice sync is done. |
| in_progress | DigiTax Queueing system is in progress after trying to reach Smart Invoice | Check in later |
| completed | Smart Invoice has received and accepted the transaction and we have the final data | For ITEM: You can now create a sale with this item For SALE: You have the receipt_url hence can generate the QR code. |
| failed | Smart Invoice rejected the transaction | Please initiate another transaction. |
| paused | DigiTax Queueing system is paused after trying to reach Smart Invoice. The queue will be unpaused in the background | Check in later. If you set up Callback URLs , we'll post to your system when the Smart Invoice sync is done |
| submitted | Smart Invoice has received and accepted the transaction however we do not have the final data from their system. Though this is unlikely, we have a work around to get the data. | If you don't have an receipt_url kindly initiate a chat with us when this happens. |
Updated 4 months ago